Last Updated: March 2025

Refund Policy – Webdos Technologies Pvt Ltd

Thank you for choosing Webdos Technologies Pvt Ltd for your IT solutions. Our commitment is to provide cutting-edge digital services with professionalism and efficiency. We understand that situations may arise where a refund is required. This policy outlines the terms and conditions governing refunds for our services, in compliance with the current legal framework of India.

1. Overview

A. Refund Period

Our refund policy allows for refund requests within 7 days from the date of purchase. This period enables customers to evaluate the suitability of our services for their requirements.

B. Eligibility

To qualify for a refund, customers must submit a formal request within the stipulated 7-day period. Requests made beyond this timeframe will not be considered.

2. Refund Process

A. Initiating a Refund Request

Customers must initiate the refund request by sending an email to support@webdostechnologies.com with the following details:

  • Order details (Invoice Number, Date of Purchase)
  • Reason for the refund request
  • Any supporting documentation or relevant evidence

B. Refund Generation

Refunds will be processed using the original payment method. Customers must ensure that accurate and up-to-date payment details are provided for a smooth refund transaction.

3. Refund Approval

A. Discretionary Approval

All refund requests are subject to review and approval by the Webdos Technologies Pvt Ltd team. We reserve the right to deny a refund if the request does not meet the eligibility criteria stated in this policy.

B. Notification of Approval/Denial

Once reviewed, customers will be notified via email regarding the approval or denial of their refund request. If denied, an explanation for the decision will be provided.

C. Refund Eligibility Criteria

Refunds are applicable only for Website Designing/Development Services. Refunds do not apply to:

  • Social Media Management
  • Search Engine Optimization (SEO)
  • Graphics Designing
  • B2B Seller Platform Management
  • Mobile Application Development
  • Digital Marketing Services

4. Refund Timeline

Upon approval, refunds will be processed promptly. The exact timeframe for receiving the refund may vary depending on the customer’s payment provider. Customers are advised to contact their payment provider for further details.

5. Non-Refundable Items

Certain products and services are non-refundable. These exclusions will be explicitly communicated during the purchase process to ensure transparency.

6. Contact Information

For any questions or concerns regarding our refund policy, please reach out to our support team at support@webdostechnologies.com. Our dedicated team is available to provide prompt assistance.

7. Legal Disclaimer

No Assurance, Guarantee, or Warranty: Webdos Technologies Pvt Ltd provides this information as a best-effort guideline to help customers understand and manage their rights. No guarantees, assurances, or warranties are made regarding the completeness, accuracy, or applicability of this policy. Customers are advised to familiarize themselves with the legal implications of technology, digital marketing, and online services, especially concerning business, privacy, and security concerns.

Webdos Technologies Pvt Ltd remains committed to ensuring customer satisfaction and upholding transparency in all transactions. We appreciate your trust in our services and look forward to serving your digital needs efficiently.